Uber’s Drone Delivery Problems (Law & Economics)

By | July 19, 2019

The Wall Street Journal reported recently that Uber put up a job posting for an executive position at UberExpress, the drone delivery operation within the UberEats food delivery unit, to help get the drones up and running sometime in 2019, with commercial drone delivery of food planned in multiple locations by 2021. This isn’t the first as other companies have announced their interest or plans in offering drone delivery services of which Amazon is the most popular. (I previously wrote an in-depth article on Amazon’s legal problems.To keep things in context, this was a job posting to try and hire someone for an executive position, not the layout of an integration plan for the Federal Aviation Administration (FAA).

The need for an executive makes sense since Uber is currently a partner with the City of San Diego, which is one of 10 recent Department of Transportation’s Drone Integration Pilot Program winners. Furthermore, the FAA Reauthorization Act of 2018 told the FAA to update the existing regulations, originally designed for manned aircraft, to address under 55-pound drone delivery. Regardless of these two beneficial events, there are some major hurdles that UberExpress will face to establish a commercial food drone delivery business: the law and the economics.

1. The Law.

UberExpress is going to face issues with the federal government as well as the states that the commercial drone delivery services will be offered in. On top of that, some counties, cities, and towns have created laws that could affect the operations as well. For one given flight, you could have federal, state, county, and city laws applying to the flight, some which could even be contradicting each other!

From a federal government standpoint, the Federal Aviation Administration (FAA) is going to be the biggest problem. (Other federal agencies will affect operations such as Department of Transportation, Federal Communications Commission, etc.) The FAA has two ways of currently allowing companies to get airborne legally: (1) Part 107 and (2) through the rest of the Federal Aviation Regulations while getting special regulatory approvals to operate under alternative restrictions. Yes, the FAA Reauthorization Act of 2018 is trying to make things easier, but the rulemaking process takes time (around 2.5 years from notice of proposed rulemaking to final rule taking effect).

Both of these methods have problems.

Part 107 limits the aircraft to the visual line of sight of the pilot flying the drone and you cannot fly over people unless you have a waiver to do so. Over people waiver approvals have around a 99% rejection rate from the FAA.

Yikes. On top of that, it is regulatory prohibited to obtain a Part 107 waiver to fly beyond line of sight to make a delivery of other people’s property!

The other method of operating is under all of the rest of the Federal Aviation Regulations, that were originally designed for manned aviation, which is problematic because you have to go through and identify all the problem regulations you cannot easily comply with and then ask for an exemption from the FAA to fly under alternative restrictions. This will be extremely legal and time-intensive. This method at least offers the ability to fly beyond-line-of-sight of the pilot, which allows one delivery drone to cover a greater area, as opposed to Part 107 which is just line-of-sight. The exemption method will still have issues with flying over people, avoiding other aircraft, etc. which will all have to be addressed during the exemption process.

From a state and local legal standpoint, UberExpress will be like water and take the path of least resistance -but they have to find it first. A good amount of effort will go into just identifying which geographical locations would have the least amount of legal headaches and/or if there is a need to change the law via lobbying or through a lawsuit. Regarding lawsuits, while the law is very clear that aviation is regulated only by the federal government, it can be time consuming and costly to try and get a court ruling in your favor. But why fight it out with lobbying and lawsuits when some states have wisely created laws that prevent local governments from creating any drone laws. Florida has a drone law that prevents local governments from creating laws “relating to the design, manufacture, testing, maintenance, licensing, registration, certification, or operation of an unmanned aircraft system[.]”

2. The Economics

Here are two important points regarding using drones for delivery: 1) law and safety drive the economics of the aviation industry and 2) operational possibility does not equal operational profitability.

The FAA is a safety organization. They are focused on just that. I remember being on the phone one time with an FAA employee in D.C. who emphatically told me, “The FAA is not interested in your business. We only care about safety.” Businesses will do a balancing test to see if the additional levels of safety are really worth the extra costs for the safety increase while the FAA it is mostly just doing a safety analysis. A recent National Academies of Science report which exposed many of the problems inside the FAA stated, “operation of UAS has many advantages and may improve the quality of life for people around the world. Avoiding risk entirely by setting the safety target too high creates imbalanced risk decisions and can degrade overall safety and quality of life.” The FAA has a very high target for safety……and does not care about your business.

Setting aside the FAA’s heavy focus on safety, the regulations limit your operational capability which means potentially higher infrastructure/operational costs. Part 107 can only allow flights to be flown within line of sight. Even assuming you tried to initially get something going under Part 107, the line of sight issue (let’s just say you can see the aircraft 1 mile out) will limit the amount of surface area you can cover so you’ll need more aircraft….and pilots….and maintenance which means more overhead costs. Obtaining an exemption to fly beyond line of sight package delivery is the best option but will be time consuming and legal intensive initially which means those operations will not be happening anytime soon.

On top of the regulations limiting operations, they also increase your cost of operations. You have to have certified pilots, aircraft, maintenance schedules, etc. that need to be all operated according to aviation standards or some sort of “flavor” of those standards.

While there are many examples on the news showing the possibility of drone delivery, I think the early adopters of profitable delivery will be situations where there are delivery of items that are of a low payload weight and the cost of an alternative delivery method is unavailable or costly. A hamburger with fries will be a low payload weight but is the extra cost of drone delivery worth it to you when the next best alternative is UberEats or some other food delivery service? If cost is not a factor and availability is what you desire (little time to wait or you are in a hard to get to area), then this could be useful.

But why stop with food? UberExpress has the opportunity to expand and provide fast delivery for other low weight items where availability is an issue, such as medicines or blood to patients with time-sensitive problems.


UberExpress will be facing some regulatory challenges as they seek to integrate. As they navigate the constantly evolving area known as “drone law,” they will need to build out operations to benefit from large economies of scale to drive down the operational costs to where the cost of service will be comparable to other alternative methods of delivery already available that have been made efficient through years of experience.

Do you think this can or cannot be done? Would you as a consumer be willing to pay more for your food or other items to be delivered by drones quickly?